Receptionist – Front Desk Clerk

Role and Responsibilities

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains telecommunication system by following manufacturer’s instructions for house phone and console operation.
Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Handle and document daily enquiries in the intake log.
Receive payments, Create invoices and Estimates according to the policies and procedures of services provided.

Qualifications and education requirements

Bachelor in Business or Degree in Hospitality or customer service, Experience in Healthcare
English language is mandatory (Spoken and Written)

Preferred Skills

Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management